Refund policy

Commissions

Because each commission is made to order, bespoke pieces and engagement rings are final sale and cannot be returned or exchanged.

Ready to Ship

Pieces that are not made to order may be returned within 14 days of delivery for store credit. To qualify, a piece must be unworn and in its original condition, with all packaging and documentation, including any grading report.

Holiday Gifting

Ready to Ship pieces purchased between November 1st and December 26th may be returned until January 14th for store credit. Commissions remain final sale.

Inspection

All returns are inspected upon arrival, and we reserve the right to decline any piece that shows signs of wear, damage, or alteration. Store credit is issued once the inspection is complete.

For any questions about your order, please contact us at sales@zacharyjude.com